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Reviews

Thumbtack Reviews from our Customers

  •   Ural was very clean and professional and he also was knowledgeable. Nice job !

    Erica t.
    11/12/2019

      Great job! New home, second floor. Fast, efficient and gave me tips for my 2 little dogs. They protected the walls up the stairs. The carpet looks and smells great! Will use every 6 months:)

    Janet W.
    11/09/2019

      Uriel, at Imperial Carpet Care, did a fabulous job cleaning my carpets and upholstery. The carpets look really amazing & the furniture looks almost brand new!
    Communication was seamless and responsiveness was so fast, I had a quote within an hour and an appointment soon after.
    I couldn’t be more pleased with the quality of the workmanship, the great customer service, and the care taken with my home & furnishings.
    Thank you, I’m a customer for life!

    Laurie R.
    10/22/2019

      We have used Imperial Carpet Care multiple times and have always been happy. David showed up on time and went above and beyond to clean our very old carpet. Excellent professional service.

    Lynn G.
    10/21/2019
  •   Carpet stretching was in the original order but upon arrival the gentleman/professional assessment was needed more work. The best part it was able to be done that day without rescheduling and carpet looks great without a huge increase in price. Recommend Imperial Carpet Care Service. Felt safe and secure.

    Vonnie C.
    10/01/2019

      Very professional service from scheduling to cleaning. Gentlemen worked in a very clean, organized and efficient manner. Well done!

    Ayse N.
    9/28/2019

      I have hired Imperial Carpet Care in the past. Since my last carpet cleaning, they had fans to minimize the time for the carpets to dry! I REALLY appreciated this.

    Nataly H.
    9/03/2019

      The person who came was very patient and thorough. The carpet has dark lines and I needed to get the carpet cleaned before a new tenant came in. I felt bad because I was taking a nap and didn’t hear a phone call but the person who came was patient and stayed until I answered, which I am thankful for. The carpet was clean and fresh. Would definitely call again if I need to have my carpet cleaned.

    Jen H.
    7/30/2019
  •   I couldn’t be happier with the results of our carpet cleaning by Imperial Carpet Care. I will absolutely be using them again for more than just carpet cleaning, as I have some furniture in desperate need of freshening up. We have very light (nearly white) carpet with the usual wear and tear, and of course animal hair. these guys made it look so good! They responded quickly to my inquiry and now, less than one week later, my carpet is looking AMAZING. Thank you!

    Shannon Y.
    7/29/2019

      Our tech was Urial. He was so efficient and our couch and carpets look so clean‼️ We will be using Imperial Carpet Care from now on and we have already refered them to our family.

    Corrine m.
    7/28/2019

      This is the absolute best carpet cleaner in San Diego county. Impeccable credentials and reasonably priced. Uriel spent a long time on problem areas and our badly soiled carpet looks gorgeous. We will never use anyone else.

    Allison R.
    7/04/2019

      My service was beyond my expectations
    The tech was very polite and professional he took great pride and joy in what he did.
    Everything was on time and the end results was astonishing.
    I would recommend Imperial Carpet Cleaning to any and everyone needing service.

    Weldon W.
    6/14/2019

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Yelp Reviews from our Customers

      After a brief search of couch cleaning companies I chose these guys! Super fast response time, even after hours. Was super flexible to me, even when I changed my cleaning day up an entire week. We were moving in while  Uriel and David were cleaning my couch from serious pet stains and they were incredibly friendly about the situation. Done in hour and it looked amazing, left my house smelling nice as well! Looking forward to hiring again!

    thumb Haley C.
    10/12/2019

      Yuriel did a great job, even though he had to work with an unforeseen circumstance. Was very helpful and professional. I would definitely use this company again. Thank you!

    thumb Mary L.
    11/25/2019

      I just got my carpet cleaned for the first time with Imperial Carpet Care and they are amazing!! They are very professional and very friendly! The results are an eye opener.. I had no idea my carpet was so dirty! I love that they laid drop cloths down and gave me booties for the whole family. The whole experience was great! Thank you ICC!!!

    thumb Valerie C.
    5/29/2018

      Yuri did an amazing job cleaning our carpets today. You can tell you was extremely knowledgeable about carpet care and was persistent and determined to get out every stain and discoloring possible. Booking was easy, yuri showed up on time, final payment was the amount originally communicated - overall, would recommend and hire again!

    thumb Mackenzie H.
    2/09/2018

      I've known Uriel since he started his business (I sold him his first yellow pages ad, back when they worked). He's a good guy and does a thorough job of cleaning carpets and furniture. He came today (I called him yesterday evening) and made quick work of cleaning our carpet. They were especially dirty since they hadn't been professionally cleaned in almost 2 years and had gone through housebreaking 2 dogs. The carpets look great (he disinfected them and put some kind of carpet protectant on them at no extra charge). He doesn't play the usual bait & switch game other carpet companies employ. I would heartily recommend Imperial Carpet Care.

    thumb Alex B.
    10/01/2011

      We use Imperial every summer and this was the third year they cleaned our place. I like them for a few reasons: 1) they give us the same price every time, 2) they can come the same day if you need them (we only did this once, usually we can get them within the week though), 3) the guys that come out are always professional, 4) quick service.

    So let's elaborate....they charge us $80 for the living room, dining room, staircase, and hallways (we don't do the bedrooms) so probably 800-900 sq. ft. They do a really good job on the high-traffic areas like the entrance and by the kitchen. Some of the stains are really set-in and my husband is a bit disappointed but with this price I can't complain. Minus those really set in stains, they take care of the job and I love my white carpets again!

    thumb T B.
    8/05/2009

      The carpets had not been cleaned in 12 months and were really dirty. These guys came on time and worked really fast. The end result was brand new looking and brand new smelling carpets. They were a great price too! Way less than other comparisons. -Brad

    thumb Brad G.
    8/12/2015

      They were awesome!  Best job ever from any carpet cleaning company we've ever had!  they have my bizz from here on out!

    thumb Viva R.
    8/14/2015

      I've been a customer for 7 yrs. Great work!!! Never disappointed. Excellent job!! Highly refer them which I do now. Thanks Imperial for your dedicated service!!

    thumb Bertita A.
    7/23/2015

      Just like to say that the Service imperial carpet care provided was outstanding they were professional understanding great customer service. It was unbelievable how clean they left my carpet and my two sofas. Of all the companies I called imperial carpet care was the only one that could make my time frame. They also have the best price for the job I would highly recommend the company to everyone. I will indeed be calling them back for more service when needed.

    thumb Richard G.
    3/29/2019

      Imperial carpet care did an awesome job cleaning my dirty carpet. Uriel was on time to clean my carpet. My carpet looks brand new after he cleaned it. He really cares about his customers, his main goal is to deliver great customer service. I have tried other carpet cleaning companies and let me tell you, you cannot compare those other companies that I hired before to Imperial carpet care. If you hire them you will not regret it.

    thumb Rosa A.
    10/15/2015

      On time, actually bit early, but they texted us half hour prior, so it all worked out.  Quote was honored and carpet results exceeded our expectations.  Tarp and corner guards were used to protect our wood flooring and walls plus booties provided to walk on the carpet.  P.S. The upholstery cleaning on our dining chairs did not meet our expectation (we tested on one ) so we decided to skip them and the quote was adjusted accordingly, thank you to Diego and the Imperial team.  It has been over 48 hours now and our carpets are still damp even though we are keeping our windows open and running fans periodically.  Not sure why this is happening but hope to have dry carpets soon.

    thumb Henri C.
    8/30/2018

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