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Reviews

Thumbtack Reviews from our Customers

  •   I received a very quick response to my inquiry with Imperial Carpet Care, and also received reminders of the service. When the workers arrived, they were extremely courteous and polite. They covered the wood floors where the equipment would touch the floors, so that they could clean the upstairs carpet. The work was top notch and very quick. Everything was spotless when they left, and they even left extra booties for me so I could walk on the carpet before it fully dried! The initial estimate is what I was charged. I would highly recommend Imperial Carpet Care!

    Stacey p.
    8/18/2020

      Responded right away and was able to come the next day. Texted me when he would be there and then when he was 8 mins out. Uriel was very professional and courteous and did an excellent job cleaning my carpets. Will definitely use them again and recommend them to friends and family.

    Marlene I.
    8/09/2020

      What an incredible job the guys did at Imperial Carpet! I messaged them about doing 4 rooms and cleaning my fabric couch, they quoted me quickly and gave me their earliest availability which was like two days later! They came right in between their window and started working quickly and efficiently. All the stains are out of the carpet, it smells wonderful in the house and I am so appreciative. Hard working guys with amazing quality. Hire them ASAP!

    Kelsey A.
    7/30/2020

      Great work! I am amazed as to how well the technician cleaned the carpets - and they REALLY needed it!

    Brian S.
    7/22/2020
  •   This was a great team! Very professional and fun! They came in and did an amazing job. They were able to get all of our carpet stains. They were on time and completed the job in a timely manner. I recommend this company for any future cleanings:)

    Jay J.
    7/16/2020

      Great job. Responded right away and scheduled carpet cleaning for next day. Carpet looks great.

    Ram D.
    7/16/2020

      Great carpet cleaner! Punctual, professional, high quality work. I would highly recommend this company.

    Amber B.
    5/27/2020

      I sent an inquiry about carpet cleaning to 4 different providers. Imperial Carpet was the first to respond. It is during the pandemic and my last provider was not servicing anyone. I won't need them anymore. Imperial answered all of my questions quickly. They were timely. Uriel respected my wishes to be distant from my family and I. We actually stepped out a long while during the cleaning. When we returned, I saw Uriel on his hands and knees scrubbing the carpet. He was so nice and so honorable. He offered booties before he left with a smile and sent blessings to my family. He wore gloves and a mask. The carpet is immaculate of course! Select this team and you can't go wrong. Thank you!!

    Sara n.
    4/11/2020
  •   Very pleased with the result and the fact that the carpet cleaner was on time and knowledge.

    Willie M.
    2/03/2020

      Uriel, the technician, contacted me by text to let me know his arrival time. He was very professional, polite, and did an excellent job. I will definitely contact Imperial Carpet again and request Uriel.

    Paula F.
    1/21/2020

      Very professional. Punctual arrival. The technician was very thorough and before he left he even helped us with other little things free of charge. The carpet looks very clean and the whole place smells a lot better. Will definitely use their service again in the future.

    Juliana S.
    1/19/2020

      They did an amazing job , my house smells so good and the carpets look brand new ūüôā

    Stacie R.
    12/10/2019

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Yelp Reviews from our Customers

      We use Imperial every summer and this was the third year they cleaned our place. I like them for a few reasons: 1) they give us the same price every time, 2) they can come the same day if you need them (we only did this once, usually we can get them within the week though), 3) the guys that come out are always professional, 4) quick service.

    So let's elaborate....they charge us $80 for the living room, dining room, staircase, and hallways (we don't do the bedrooms) so probably 800-900 sq. ft. They do a really good job on the high-traffic areas like the entrance and by the kitchen. Some of the stains are really set-in and my husband is a bit disappointed but with this price I can't complain. Minus those really set in stains, they take care of the job and I love my white carpets again!

    thumb T B.
    8/05/2009

      I booked a same day appointment at 6pm. The cool thing is I called them around 3pm. 3-hour notice?!?! No problemo! I like that they have a 6pm time slot available for 9-5er work schedules.

    Yuri came and cleaned the living room/dining room/hallway and did a good job. They were having a special and charged me only $69.

    This is my first time getting carpet cleaned so I have nothing to compare it to but they were accomadating and reasonably priced.

    Only thing is it took about 24 hours for the carpet to dry when Yuri said it would only be 5-8 hours.

    thumb Hannah Z.
    4/08/2011

      Uriel did am amazing job on short notice to clean a very dirty sofa!! He arrived on time was professional and courteous and we could not be happier. The sofa came out looking new; I ¬†Highly Recommend.

    thumb Ellie R.
    8/14/2019

      They were awesome! ¬†Best job ever from any carpet cleaning company we've ever had! ¬†they have my bizz from here on out!

    thumb Viva R.
    8/14/2015

      I have been using this guys for years. ¬†Nobody does a better job than them. ¬†They are professional, reliable, trustworthy and can battle any stains on carpets and couches. ¬†I really think they are the best!

    thumb Jennifer F.
    5/30/2020

      I had an absolutely fantastic experience with Uri and Imperial Carpet! My carpets were a mess from a former carpet cleaner who left my carpet soaked and full of soap. They looked filthy after a week. When Uri came to my house he was beyond professional, friendly, and willing to do everything he could to fix my issues. The best thing he said to me is that he is willing to come by next week to see how the carpet is looking and any recommendations for the future. The pricing was perfect, the service was perfect, I will use no one other than Imperial!

    thumb emily c.
    9/06/2017

      The carpets had not been cleaned in 12 months and were really dirty. These guys came on time and worked really fast. The end result was brand new looking and brand new smelling carpets. They were a great price too! Way less than other comparisons. -Brad

    thumb Brad G.
    8/12/2015

      On time, actually bit early, but they texted us half hour prior, so it all worked out. ¬†Quote was honored and carpet results exceeded our expectations. ¬†Tarp and corner guards were used to protect our wood flooring and walls plus booties provided to walk on the carpet. ¬†P.S. The upholstery cleaning on our dining chairs did not meet our expectation (we tested on one ) so we decided to skip them and the quote was adjusted accordingly, thank you to Diego and the Imperial team. ¬†It has been over 48 hours now and our carpets are still damp even though we are keeping our windows open and running fans periodically. ¬†Not sure why this is happening but hope to have dry carpets soon.

    thumb Henri C.
    8/30/2018

      Outstanding! Uriel gave us the absolute best experience and results for cleaning our carpets. So happy to have found him. We've limited our commercial cleaning in the past by doing it ourselves because of price, upselling, etc. Imperial Carpet Care changes everything. I'm now a new fan of getting our carpets done professionally.

    thumb Ramón C.
    9/19/2016

      Imperial Carpet Care is amazing! they always arrive on time and do an awesome job. Our family owns three dogs and carpet cleaning is crucial to our home. ¬†
    Uriel has been cleaning our carpets for the last year and he is wonderful, detailed, cautious about our property and he is very professional. Thank you Uriel for your professionalism.

    The Tedrick Family

    thumb Ida B.
    6/01/2019

      Simon was very polite and efficient with his work and the carpets came out great! The cleaning itself was a great deal for 2 rooms plus a rug.. I would recommend Simon and Imperial Carpet to others.

    thumb T M.
    12/29/2019

      Imperial carpet care did an awesome job cleaning my dirty carpet. Uriel was on time to clean my carpet. My carpet looks brand new after he cleaned it. He really cares about his customers, his main goal is to deliver great customer service. I have tried other carpet cleaning companies and let me tell you, you cannot compare those other companies that I hired before to Imperial carpet care. If you hire them you will not regret it.

    thumb Rosa A.
    10/15/2015

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